Monday, September 7, 2015

Metro Transit Details: Replacement and Lost Card Fees

Greetings! Many of you filled out the application for Metro Transit at orientation night and received the first 10-ride card of the year for your adolescent student. If your student still needs a card, they can bring a completed application to the front desk. Paper copies are available outside the front office.



The 10-Ride (Go-To lite) card works like a Go-To Card except it is disposable. Touch the card to a reader on a bus or at a light-rail station and it automatically deducts one ride. Transfers are embedded on the card. Go-To lite Cards with 10 rides are not valid on express buses during rush hours or Northstar for any portion of the fare.
    • Students will be responsible for tracking rides remaining on their 10-ride card.  Ride history can be tracked at https://www.metrotransit.org/.  Just type the serial number into the box and click “Show Balance/History”.
    • We recommend that students carry $2.25 on them in case they run out of rides or lose their card to ensure they do not end up stranded. 
 
Student Passes: If a student’s ridership exceeds 8 rides per week (throughout the school year), they will qualify for a Student Pass.  All riders will start with 10-ride passes.  Ridership will be tracked and students will receive a Student Pass if administration deems it necessary. 
  • A Student Pass is a durable, plastic pre-paid fare card that allows for unlimited rides on city buses and light rail to and from school instead of riding the traditional yellow school bus.  The cards can be used after school hours for other student activities. 
  • Use of Student Passes will be monitored.  If a student is not using the pass at least 8 times a week, the pass will be suspended and the student will be issued a 10-ride card.

Replacement of a Lost Card (and fees)

Fully used 10-Ride Cards may be returned to the front office to receive a replacement. Students will not receive a free replacement of a 10-Ride Card without providing a used card.  In the case of a misplaced 10-Ride Card, a student may purchase a new card for $13.50 (regardless of number of remaining rides on the lost card).  Subsequent cards will be free as long as the student provides a used card. We will accept cards with rides remaining on them.

Should a student lose their Student Pass, they should notify the front office immediately so that the card can be deactivated. The student may receive a replacement Student Pass for a $10 replacement fee.